Design Policy

Once your order is placed, we’ll begin designing your custom favor(s). You’re more than welcome to email us any inspiration photos you want to share! Just keep in mind that while we love seeing your ideas, the final design will be uniquely ours—not an exact copy.

After the design is ready, we’ll send you a digital mockup via email for your approval. Once you give us the green light, your design with be printed and the favors will be assembled, packaged, and shipped within 7–10 business days after design approval. 

For larger orders (more than 25 favors) and depending on the type of favor, we recommend placing your order at least 2–3 weeks before your big event — that gives us plenty of time to work our magic and make everything just right!

For smaller orders (25 favors or less), you can expect a quicker turnaround of 1-2 week completion and delivery.

In a bit of a time crunch? No worries — we’ve got you!

Any order that needs to be designed and shipped in under one week may be considered a rush order. These are handled on a case-by-case basis to see if we can squeeze in your request without sacrificing quality or creativity. Rush orders can include a $50 rush fee.

If you’re unsure or have questions about our policies, just reach out — we’re happy to help and love a good creative challenge under pressure!

Please note that at this time we are only shipping within the United States.

Confirmation of Orders

When you place an order with Creations By LaMagg, you’ll receive a confirmation email, but this doesn’t always guarantee fulfillment. In some cases, due to limited inventory, order review flags, or other concerns, we may need to cancel or adjust your order.

Creations By LaMagg reserves the right to:

• Limit purchase quantities,

• Pause or cancel orders from certain locations or flagged accounts,

• Cancel orders that appear to involve unauthorized resale activity, bulk purchasing, or the use of automated bots (or similar technology), or

• Modify or discontinue products at any time.

An order is considered officially accepted once it has shipped. You will only be charged for items that are sent.

No Purchase for Resale

By placing an order on our website, you confirm that your purchase is intended for personal or household use only. Purchasing Creations By LaMagg products for the purpose of resale, distribution, or other commercial gain, or in a manner that suggests dishonest or exploitative intent is strictly prohibited.

If we determine that an order was placed with the intent to resell, is associated with known or suspected unauthorized resellers, or involves misuse of our programs or systems, including but not limited to return or rewards programs, Creations By LaMagg reserves the right, at its sole discretion, to take any of the following actions:

• Cancel the order or deny return requests;

• Restrict or block future purchases; and

• Deny access to our website or related services;

These measures are in place to protect the integrity of our brand and ensure fair access to our products for all customers.

Returns, Changes & Cancellations

Due to the custom nature of the product, we don’t offer refunds once an order is in progress. However, we are happy to accommodate date changes! Need to update or cancel an order? Contact us as soon as possible. We’ll do our best to accommodate your request, but once an order has been processed or shipped, changes or cancellations may no longer be possible.

Where to Shop

To ensure you receive authentic Creations By LaMagg products and full customer support, please shop directly at www.creationsbylamagg.com.

Have questions about your order(s)? We’re here to help. Email us anytime at Orders@creationsbylamagg.com. All other inquires can be made to Info@creationsbylamagg.com.